News

Hospitality businesses across Europe are looking for ways to improve efficiency, as they recover from the pandemic and reopen for business. Supply chains issues, and staffing challenges, mean business managers need to discover how to do more, with less.

One of the key ways to improve efficiency for hospitality businesses, is to automate processes that may until now have been managed manually. And Trinity’s e-Procurement Co-ordinator, Celine Snauwaert, is discovering that the group’s online software system, called Pi, is the solution for many in the sector.

“Before joining Trinity, I spent almost 20 years in hospitality, so I understand the pressures of working in a hotel, and the time that general managers and chefs spend on administration.

There are many regular tasks that take up hours, which the system can help take care of. Over the last few months, I have been busy demonstrating one particular Pi module, named Cherry Pi, to hotel teams across Belgium that were looking for an online ordering solution, and Cherry Pi meets their needs very well.”

With Cherry Pi, a user can send multiple orders via a single portal in a very time-efficient way that cuts out mistakes which would typically arise when orders are given over the telephone, or sent manually by email. Orders can then be tracked – and importantly in the current environment, alternative products can be arranged if items are out of stock. The system can cover regular food and beverage items, other consumables and even larger items such as furniture.

Cherry Pi sits alongside a wider selection of Pi modules covering delivery management, invoicing and credit notes and supplier payment – all designed to be easy to use, reducing errors and making substantial time savings. These additional modules will be rolled out by Trinity across key European markets, in the near future.

In the coming months, we will be demonstrating the benefits of Cherry Pi at Trinity’s events across Belgium. Importantly, Cherry Pi is provided free of charge, to Trinity clients. And for clients who are serious about exploiting the benefits of the system, we provide bespoke complimentary training and ongoing support for the staff who will use it as part of our service!

The Pi software suite has been developed over several years by Trinity’s international group partners, and has already been proven in use by hundreds of hospitality businesses and catering operations.

Here is what one of them have to say about switching to Cherry Pi:

Amy Coyne helps run the Peacockes business in Connemara, Ireland. A hotel, restaurant and bar operates alongside a filling station, gift shop and convenience store.

Peacockes has been working with Trinity Purchasing since 2018, and in 2021 decided to streamline their supplier ordering processes and started to use the Cherry Pi cloud- based online ordering system.

Amy says: “Over the summer of 2021, our big issue has been staffing. As a result, a lot of the ordering fell back to me – so I’ve been very pleased to have Cherry Pi on hand, it’s saved me lots of time. The first few times I used Cherry Pi, I couldn’t believe how efficient it was, as it was so simple. I find it simply brilliant, I just input my orders in one web page and I can see that the suppliers have received it.

The onboarding was really thorough, with the Trinity team have been very good at getting the necessary information and uploading it into the system – saving us lots of manual work. The plan is for other members of the team to use Cherry Pi too as I can see it brings so many benefits.”

To book a demonstration of Cherry Pi, so you can discover how much time it will save you, contact Celine via hello@trinitypurchasing.com.