News

The pandemic is starting to seem like a distant memory, and the hotel industry is seeing a surge in demand, with travellers eager to make up for the lost time. However, with such high demand comes even higher expectations from guests.  

Hotels must provide a seamless experience, from booking to arrival and beyond. Luckily, technology can be a game-changer here. By embracing the latest digital technology, hotel operators can ensure their guests have an enjoyable and hassle-free stay. 

Here are five digital trends for hotels to help you to stay ahead of the curve in 2023:  

1. Using virtual reality to increase bookings

The trend:

Virtual reality will play a key role in guests choosing their accommodation. Hotels can increase their chances of receiving a new booking by providing prospective guests with a virtual tour of their facilities.  

According to Business Leader, 46% of people would more likely travel to a new place after visiting it virtually. These virtual tours can also help hotels stand out from competitors yet to implement them.  

Our solution:

Our supply partner Omni VR creates virtual 3D tours for hotels, which can be integrated into your hotel’s website and displayed on Google. Their tours will promote your hotel amenities, which can increase interest and lower the barriers to booking.  

2. Remote work technology

The trend:

We identified Bleisure (Business + Leisure) as a key trend in 2022 and this will continue in 2023. 

As business travel continues to ramp up, guests have high expectations regarding technology to fulfil their remote-work tasks. This includes providing free and fast Wi-Fi, as they would have at home.  

Our solution:

Our supply partner Nonius offers guest wifi, allowing you to manage access and engage with guests, providing all the tools and support you need to offer a fantastic guest experience.  

3. Touchless stays  

The trend:

An important legacy from the pandemic will undoubtedly be an eye for impeccable cleanliness and a preference for touchless facilities.  

Touchless stays go beyond contactless payments – including sensor lights, switches and doors, or voice-activated appliances – offering peace of mind for guests.  

Our solution:

Our supply partner HOTEK provides a keyless entry experience for guests called Your Mobile Key. This “cloud-hosted platform” allows guests to open hotel locks electronically using their smartphone without installing an app. It’s easy to make real-time changes to the WebApp and offer push promotions or messages to guests.  

4. Smart rooms

The trend:

Smart technology is critical to providing a seamless experience for hotel guests. One example is smart thermostats, which help regulate temperature, save energy and reduce costs. Other opportunities for smart tech include automated lighting systems or smart TVs.  

Our solution:

Our supply partner SuitePad’s Digital Guest Directory takes this one step further, enabling guests to order room service, schedule wellness appointments, or book their next stay at the push of a button. They can also let you know if they’d like to skip cleaning services for a day, keeping your operations sustainable. 

And Nonius can provide a smart hotel TV platform to offer your guests high-quality entertainment. Guest can cast their streaming content into the TV or choose from a personalised assortment of TV Channels and apps. Promote your services through these hotel TVs, which also allow guests to order room service or make restaurant reservations. 

We are here to help. 

If you want to enhance your guest experience with the latest innovative technology, our team is here to help. We’ll share our expertise and find the solution that meets your guest’s needs. Chat with us at news@trinitypurchasing.com 

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